Information Design
Peter Bogaards
Founder, at Bogieland
With almost 20 years of experience in information design, information architecture, and user-centered design, Peter is a recognized leader in the international information design community. Prior to founding BogieLand, he worked for the InfoDesign & Usability Group of Razorfish Europe and was information and user interface designer at Informaat. He was responsible for the design of intentional user experiences, including user interfaces, site architectures, navigation, and usability for clients such as eBay, Elsevier Science, IBM, Nissan, and Vodafone.
Specialties: Consulting | Information Architecture | Information Design | UX Design | User Research
Meghashri Dalvi
Meghashri Dalvi has combined her love of writing with an engineering and management background to create a successful career in technical communication. She currently works as a consulting technical communicator in India and is pursuing doctoral research in management.
Specialties: Consulting | Information Design
Jonathan Follett
Founding Partner and Creative Director, at Hot Knife Design
At Hot Knife, Jon designs Web sites and applications for a variety of private- and public-sector clients, approaching each project with a strong focus on the use of language and clear communication of the client’s message. He has a passion for typography, its history, and its proper use in design. While Jon’s first design job was for Saul Bellow’s literary magazine, “News from the Republic of Letters,” he has also worked for various Web and multimedia firms in Boston. He was, most recently, lead designer for the Massachusetts Pension Plans Regulatory Agency. Jon co-authored two humorous non-fiction books, “Gray Highway: An American UFO Journey” and “Suburbageddon.” In another life, he plays jazz piano. Jon is a member of the American Institute of Graphic Arts (AIGA), the Interaction Design Association (IxDA), and the Usability Professionals Association (UPA), Boston Chapter.
Column on UXmatters: “Beautiful Information—Discovering patterns in knowledge spaces”
Specialties: Brand Strategy | Consulting | Information Design | User Interface Design | Visual Design
Mike Hughes
In his role as User Assistance Architect at IBM Internet Security Systems, Mike identifies tools, methods, and standards for integrating the content and delivery of user assistance, including documentation, Help, e-learning, and training. He was formerly the lead UX designer for CheckFree Corporation, where he instituted their User Experience Research and Design Center. Mike has a PhD in Instructional Technology from the University of Georgia and a Masters in Technical and Professional Communication from Southern Polytechnic State University. He is an Associate Fellow with the Society for Technical Communication and a Certified Performance Technologist through the International Society for Performance Improvement. His professional focus is designing user interfaces that accommodate the user as learner.
Column on UXmatters: “User Assistance—Putting Help in context”
Specialties: Information Design | UX Design
Colleen Jones
For a decade, Colleen has created successful interactive experiences and communications in industries such as health, telecommunications, and retail as well as for brands such as The Home Depot, CDC, Cingular Wireless, AutoTrader, Boston Scientific, and more. Colleen enjoys distilling complex considerations into a simple interactive experience for Web sites, IVRs (Interactive Voice Response systems), kiosks, and other channels. As a consultant, she draws on a wealth of academic knowledge and real-world experience to deliver results. With an M.A. in technical communication, she has made several presentations and contributed articles to the Society for Technical Communication and ACM SIGCHI. She also writes articles for industry publications such as iMedia Connection.
Column on UXmatters: “More Than Words—Content that communicates”
Specialties: Information Architecture | Information Design | UX Design | UX Strategy
Dirk Knemeyer
Founding Principal,
at Involution Studios LLC
Dirk is a catalyst for developing new ideas and inspiring people and groups to create meaningful change. His contributions to the business and design communities are myriad. He has participated on seven different Boards of Directors for companies, industry organizations, and design publications. He has been a keynote speaker and given presentations all around the world and has published over 100 articles on business and design topics. At Involution Studios, a digital product design firm in Silicon Valley, Dirk is responsible for the business success of the company. His diverse professional background includes time as a management consultant, advertising executive, and design director. Dirk is currently a member of the Board of Directors of the International Institute for Information Design (IIID), the Board of Directors of the American Institute of Graphic Arts (AIGA) Center for Brand Experience, and the Executive Council of the User Experience Network (UXnet).
Read Dirk’s blog at www.knemeyer.com.
Column on UXmatters: “Imagine—A space for seeing the world in a different way”
Specialties: Brand Strategy | Consulting | Information Design | UX Strategy
Stacia Marlett
Stacia has been a technical writer for six years in the Minneapolis-St. Paul area, working in all sorts of industries, including the medical device, pharmaceutical, travel, and hospitality industries, and most recently, e-commerce. She has written everything from sales training materials to manufacturing user guides to system text. Although Stacia studied writing, technology has been her true passion for ten years. She is currently achieving her dream of leaving a mark in new technology by growing into a user interface design position at Digital River. Stacia has already successfully contributed to the redesign of a Web application and will continue working on that redesign project. She is also beginning a large project to overhaul an internal Web application, merging several individual tools into one.
Specialties: Information Design
Michele Marut
Michele is currently a Human Factors Specialist with the medical manufacturing company Respironics. Since 1999, Michele has been applying Human Factors principles to the design and evaluation of a range of products. Her experience includes usability testing kitchen and bath products at Kohler and making Navy ships more user friendly at General Dynamics: Bath Iron Works. She currently serves as the UXnet Local Ambassador and IxDA Local Coordinator for Pittsburgh and chairs the Environmental Design Technical Group of HFES. Michele holds an M.S. in Human Environment Relations from Cornell University.
Specialties: Human Factors | Information Design | UX Design
Luca Mascaro
Owner and Lead User Experience Architect, at SketchIn
Luca has more than 10 years of experience in information design, user interface design, interaction design, and accessibility for Web sites and Web applications. He is founder of SketchIn—a user experience design and strategy consultancy located in Lugano, Switzerland—and co-founder and UX manager at Phiware Engineering—a Swiss firm specializing in enterprise applications. Luca’s work focuses on agile UX design, applying user-centered design principles to projects for clients such as Generali Assurance, Swiss-Italian Television, the Swiss Post, and Italy’s Innovation Department. Luca is president of IOSHI (International Organization for Standards in Human/Computer Interfaces)—an association that promotes standards in Human/Computer interfaces—is a member of many international organizations—such as IWA/HWG (International Webmasters Association/HTML Writers Guild) and UPA (Usability Professionals’ Association)—and participates in the W3C HTML, Web Content Accessibility, and Web Application working groups as well as that for ISO software ergonomics.
Read Luca’s blog, in Italian, at www.lucamascaro.info.
Specialties: Brand Strategy | Consulting | Information Design | Interaction Design | UX Design | User Interface Design
