Colleen Jones
For a decade, Colleen has created successful interactive experiences and communications in industries such as health, telecommunications, and retail as well as for brands such as The Home Depot, CDC, Cingular Wireless, AutoTrader, Boston Scientific, and more. Colleen enjoys distilling complex considerations into a simple interactive experience for Web sites, IVRs (Interactive Voice Response systems), kiosks, and other channels. As a consultant, she draws on a wealth of academic knowledge and real-world experience to deliver results. With an M.A. in technical communication, she has made several presentations and contributed articles to the Society for Technical Communication and ACM SIGCHI. She also writes articles for industry publications such as iMedia Connection.
Column on UXmatters: “More Than Words—Content that communicates”
Colleen Jones’s Specialties: Information Architecture | Information Design | UX Design | UX Strategy
